Using AI to combat loneliness and social isolation
Users are utilizing AI to combat loneliness, especially as the world is suffering from COVID-19. Find out how businesses are playing role in enabling users to overcome social isolation.
How to build Real-time Chat to power User Conversations
Globally, businesses create real-time chat to drive user conversations. Get to know the features that make a customer-facing chat application successful.
Chatbot Apps: Will they win race as potential Innovation?
AI and ML power-driven chatbot apps are enabling online businesses in helping users effectively. They are making customer support chat more conversational.
Chatbots vs Live Chat – Which is more Powerful in 2026
Businesses want to improve customer experience with online support in 2026. Debate over chatbots vs live chat can enhance customer support service.
